EKSPLORASI BUDAYA NASIONAL TERHADAP EFEKTIVITAS KERJA DENGAN GAYA KEPEMIMPINAN LINTAS BUDAYA SEBAGAI MODERASI PADA PERUSAHAAN JASA

Noerchoidah Noerchoidah; Amanda Rizky  Rossitika; Dhyah Harjanti; Siti  Mahmudah

doi:10.34127/jrlab.v14i3.1672

Authors

Noerchoidah Noerchoidah Universitas PGRI Adi Buana Surabaya
Amanda Rizky Rossitika Institut Teknologi Sepuluh Nopember
Dhyah Harjanti Universitas Kristen Petra
Siti Mahmudah Politeknik NSC Surabaya

DOI:

https://doi.org/10.34127/jrlab.v14i3.1672

Keywords:

National Culture, Cross-Cultural Leadership, Work Effectiveness

Abstract

This study examines the influence of national culture on work effectiveness by strengthening cross-cultural leadership styles in service companies. Increasingly competitive service companies facing cultural diversity are required to adapt their leadership styles to achieve effectiveness. This quantitative study employs an explanatory approach. Questionnaires were administered to 152 respondents, serving as the sample. The sample size was determined based on purposive sampling. The findings demonstrate that leadership style significantly influences work effectiveness. Furthermore, leadership style positively moderates the relationship between leadership style and organizational effectiveness. This study makes an important contribution to cross-cultural management in improving company performance.

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